Stolen computer rings ID theft bell
Personal financial information on a state database of child support payments that is now in the hands of a thief dates back decades, judging from who is getting letters warning that their privacy has been compromised.
Some of the letters have gone to men who completed their child support obligations years ago and who question why their names, addresses and Social Security numbers were still in the database stolen from a state contractor.
Linda Gonzales wrote in an e-mail that her husband - who is 65 and whose kids are in their 40s and grandparents themselves - was advised that his data was on the stolen computer.
The contractor, Affiliated Computer Services Inc., of Dallas, is notifying at least 500,000 people involved in Colorado child support cases that they may be exposed to identity theft because of the Oct. 13 theft of one of the company’s desktop computers.
It is not clear how many people are at risk. It may be as many as 1.4 million.
ACS processes child support for the state Department of Human Services for $5.5 million a year.
The ACS letters advise affected people what steps they can take to protect themselves against identity theft.
Kevin Lightfoot, spokesman for ACS, would not say whether his company would reimburse people for the cost of their credit reports or any theft that may result.
Tom Kraus, of Wheat Ridge, said he finished paying child support in 2001 and has no idea why his personal information was still in the database.
“I called (ACS), and the guy on the phone had no answers for me. He said nothing of value,” Kraus said.
Kraus also had personal information stored in a laptop computer that was stolen, and later recovered, from the Veterans Administration earlier this year, a breach that potentially affected 26 million people.
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