Agence Internet Service Provider barbecue on the download speed of claims
If the chairman of the Federal Trade Commission has an important speech during the past year on competition in cyberspace, she finished her speech focusing on a theme that directly affects the 65 million American households have Internet high flow.
“We will continue our work to protect consumers,” FTC chairman Deborah platforms Majoras said at a conference in Aspen, Colo., for example by holding Internet service provider liable for any false or misleading representations of consumers on the nature of the condition of access to the Internet. ”
Majoras which means that the observation should begin to touch, focus later this week, when the FTC convened two days of workshops to extend its review of business practices in cyberspace.
Well, consumer advocates hope that the FTC is a hard gaze on the Internet, as providers of broadband services to the candidacy of consumers say that for a monthly fee of some, they can access the Internet with speeds ” up “- and then a right to accelerate this process.
Loretta Lynch, former president of the California Public Utilities Commission, said that the problem with “up” advertising is that it creates hope that the consumer will for the maximum, while the fine print in the Terms of Service makes no promises of any minimum contractual period. Anything that is between zero and the maximum speed qualifies as “up,” says Lynch, now a Visiting Scholar at UC Berkeley. The rights of consumers, little information about what is actually happening, and are not in possession of the company’s accounts at any standard of performance.
“Nobody knows what to expect, and the consumer has no way of judging,” said Mark Cooper with the Consumer Federation of America.
Although the FTC is interpret Majoras’ Warning, Lisa Hone, assistant director of the Commission, Division of Marketing Practices, said: “I think it is reasonable that speed is one of the priority themes, under the banner Consumer Protection.
More specifically, Hone said that the FTC is asked: “Are broadband providers offer what they say and how can their subscribers and regulatory authorities to determine if what they say, they make. ”
The chronic interviewed main suppliers of broadband access - AT & T, Comcast, Verizon, Time Warner Cable and Earthlink - on these issues. Prisé, subscribers can determine speed broadband they receive, AT & T and Verizon, that customers programs, connection speeds to a certain point.
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